Outdated versions of the BigFix Server, BigFix Console, BigFix Relay, and BigFix Client can be upgraded by using a Fixlet message in the BigFix Support site. If, for whatever reason, you wish to upgrade some or all of the BigFix components manually, please follow the instructions below.

To upgrade versions of BigFix prior to BigFix 6.0, refer to the following archives:

/bes/install/besdownloads.html

You must upgrade the BigFix Server and all the BigFix Consoles at the same time. Other BigFix components (BigFix Clients and BigFix Relays) will work with the upgraded version of the BigFix Server without problems. However, it is recommended that you upgrade the BigFix Clients and BigFix Relays whenever possible to take advantage of the new functionality.

When new versions of BigFix are released, the upgrade Fixlet messages are released in a planned roll-out process so it may take a few days before the upgrade Fixlet messages become relevant immediately after the upgrade. At first you will see a Fixlet message relevant to upgrade your BigFix Server and BigFix Consoles. After the BigFix Server is upgraded, Fixlet messages to upgrade the BigFix Clients and BigFix Relays will become relevant the next time the BigFix Clients register (the default registration period is once every 6 hours).

Important

• Make sure that all BigFix Consoles are closed before you begin the upgrade process.
• BigFix Clients version 3.1 and earlier will no longer work with the BigFix Server version 7.2. Please upgrade your BigFix 3.1 Clients to a newer version before upgrading your BigFix Server to 7.2.
• It is recommended that you upgrade all of your BigFix Clients of version less than 5.0.
• It is recommended that you backup your BigFix Server and database before upgrading to BigFix 7.2.

Upgrade the BigFix Installation Generator

1. Go to the computer where you originally installed the BigFix Installation Generator.
2. Download and run the new BigFix Installation Generator from here.
3. Click 'Yes' when you are prompted to upgrade and follow the installer's instructions.

Upgrade the BigFix Server

1. Copy the BigFix Server installation folder (default location is "C:\BESInstallers\Server") to the BigFix Server computer.
2. Run the BigFix Server installer (setup.exe) on the BigFix Server computer.
3. Follow the installer's instructions to upgrade.

Upgrade the BigFix Console

1. Copy the BigFix Console installation folder (default location is "C:\BESInstallers\Console") to all computers that are running the BigFix Console.
2. Run the BigFix Console installer (setup.exe) on all the computers currently running the BigFix Console.
3. Follow the installer's instructions to upgrade.

Upgrade BigFix Relays

1. BigFix Relays can be upgraded from a Fixlet messages on the BigFix Support Fixlet site. This is the preferred method of upgrade.
2. BigFix Relays can also be upgraded individually by downloading and running the BigFix Relay upgrade file from here.

Upgrade BigFix Clients

1. BigFix Clients can be upgraded from a Fixlet messages on the BigFix Support Fixlet site (the Fixlet messages will appear a little while after the BigFix Server is upgraded). It is recommended that the upgrade Fixlet messages by targeted at "All Computers" instead of "Specific Computers" to allow all old BigFix Clients to be upgraded. This is the preferred method of upgrade.
2. BigFix Clients can also be upgraded individually by copying the BigFix Client installation folder (default location is "C:\BESInstallers\Client") to each computer that is running the BigFix Client, then running setup.exe.
3. BigFix Clients can also be upgraded by using the BigFix Client Deployment Tool, with a log in script, or with another deployment technology. Simply run the new BigFix Client installer on the computer with the old BigFix Client.